As a bank we are used to thinking about security. The growth of the Internet has offered greater flexibility for us all, but it also brings new risks that must be guarded against.
In SABB we use industry standard security technology and practices, focusing on three key areas to safeguard your account from any unauthorised access:
There is much that you can do to protect yourself online. Some are simple others may require a little time invested or help from someone else.
We use industry standard encryption within our SABBNET services.
1. Secure Sessions
When you log in to SABBNET you are said to be in a secure session. You know you are in a secure session if the URL address begins with https:// or a padlock symbol appears in the lower right hand corner of your browser.
2. Encryption
SSL technology is used within your SABBNET session to encrypt your personal information before it leaves your computer, to ensure no one else can read it. Depending on your browser setting, a pop-up window will appear to notify you that you will be entering a secured page.
Encryption converts your data into an encoded form before it's sent over the Internet, stopping unauthorised users from reading the information. At SABB, we use 128-bit Secure Socket Layer (SSL) Encryption, which is accepted as the industry standard level.
Any Email service within SABBNET is similarly protected with encryption technology (unlike your regular email which is not usually secure).
3. Session Time-out
If you forget to log-off after banking online, or your computer remains inactive for a period of time during a session, then our systems automatically log you off. Pages viewed during a secure session are not recorded in your PC's temporary files.
We use many layers of security – for obvious reasons we cannot disclose all of them, but the following are typically used:
We use log-ins and passwords to make sure we're dealing with you
Online access to your account is only possible once you have authenticated yourself using the correct SABBNET ID and password. For this reason it is vital that you do not share your password and do not use the same password for other services (e.g. Yahoo, Hotmail)
Automatic Lock-out
After a number of incorrect attempts to log in, we disable online access to your account.
To re-activate your account, you should contact SABB Direct on toll free number 800 124 8888 within the Kingdom and +9661 405 4343 from abroad.
